Shipping policy

Order Confirmation:

Immediately after your order has been placed, a confirmation email with your order number will be sent to the email address entered at checkout. If you did not receive a confirmation email, you may have made a typo when entering the email address. Please insure that you enter the CORRECT email address to receive confirmation and tracking info for your order. Please check your spam if you are confident that you entered the correct email address at checkout.

 

Shipping:

ALL orders are shipped via USPS First Class Package, USPS Priority Mail, or UPS Ground.

PLEASE NOTE: SHOPIFY'S SHIPPING TIMES FOUND ON THE CHECKOUT PAGE MAY BE INACCURATE. PLEASE REFER TO THE SHIPPING TIMES LISTED BELOW FOR MORE ACCURATE SHIPPING TIMES.

Processing Time (time it takes to prepare your order for shipment) is 3-5 business days. Business days do not include SATURDAY, SUNDAY, or any U.S. HOLIDAY. You will receive an email with your TRACKING information after your order has shipped.

USPS First Class Package:  1-3 business days for delivery. Cheapest shipping rate - Packages must be under 13 oz. to qualify for First Class Shipping (1 bottle only)

USPS Priority Mail:  1-3 business days for delivery - For packages over 13 oz. (2 or more bottles); Shipping time may be faster than UPS Ground.

UPS Ground: 1-5 business days for delivery - For packages over 13 oz. (2 or more bottles); Usually cheaper than USPS Priority Mail but may take longer to receive package.

***ALL PACKAGES ARE INSURED***

Contact us at support@purein10tionzgrow.com if your package is lost, stolen, or damaged during transit. We will submit a claim on your behalf.

 

Inaccurate/Missing Shipping Addresses

We are not responsible for missing or inaccurate shipping addresses. Once your order is placed, we cannot update your address. Please double-check your shipping address before checking out to ensure that you have entered in the correct address. Pure In10tionz, LLC will not refund or replace items sent to inaccurate/incomplete addresses. If you believe that your package has been lost or stolen, please check your confirmation email to ensure that you entered in the correct shipping address during checkout before emailing us at support@purein10tionzgrow.com to request a replacement or refund.